Skip to main content

​
Time Tracking Teams

Teams group users together for time tracking purposes. They control who can approve whose timesheets, how entries are filtered in reports, and what individual billable targets are set for each member. A user can belong to more than one team. Timesheet approval routes to the lead of whichever team is associated with the time entry.

​
Team structure

Each team has a name and optionally a Team Lead. The team lead can approve and reject timesheets for members of their team. Each team member record has two settings that apply specifically to time tracking:
SettingDescription
Entry DateThe earliest timesheet period this member will see. Periods before this date are hidden from the member. Typically set to the member’s start date or the date they began using time tracking.
Target Billable %The individual billable goal for this member. Shown as a target indicator in workload tracking and reports. Does not enforce a limit — it is informational only.

​
Creating a team

1

Go to Admin → Time Tracking → Teams

You need instance admin access to create teams.
2

Click + New Team

The create dialog opens.
3

Enter the team name

Choose a name that reflects the group’s function, department, or client alignment — for example, “Engineering”, “Customer Support”, or “Client A”.
4

Assign a Team Lead (optional)

Search for and select a user to act as Team Lead. The team lead can approve and reject their team members’ timesheets. You can leave this blank and assign it later.
5

Click Create

The team is created and appears in the Teams list. You can now add members.

​
Adding members to a team

1

Open the team

Click the team name in Admin → Time Tracking → Teams to open its detail view.
2

Click + Add Member

The add member dialog opens.
3

Search for the user

Start typing the user’s name or email to find them. Select the user from the search results.
4

Set the Entry Date

Enter the date from which this member’s timesheet periods should start. Periods before this date will be hidden for this member. If you are unsure, use the first day of the current month.
5

Set the Target Billable %

Enter the individual billable target for this member (for example, 80 for 80%). This is optional — leave it blank if you are not tracking individual billable goals.
6

Click Add

The member is added to the team and appears in the member list with their entry date and billable target.

​
Changing a member’s settings

To update an existing member’s Entry Date or Target Billable %:
1

Open the team

Navigate to Admin → Time Tracking → Teams and click the team name.
2

Click the member row

Click the member’s name or the edit icon next to them. The edit dialog opens.
3

Update the fields

Change the Entry Date or Target Billable % as needed and click Save.

​
Removing a member from a team

Click the ••• menu next to the member’s name in the team detail view and select Remove from Team. Removing a member does not delete their time entries or timesheet periods — it only removes them from the team going forward.
Removing a member does not affect periods that are already SUBMITTED or APPROVED. The historical record remains intact.

​
Team lead approval workflow

When a team lead is assigned, they see pending timesheets from their team members in the Pending Approvals gadget on the Home page. They can approve or reject these directly without needing admin access. Team leads can only see and action timesheets for members of their own team. They cannot view timesheets for users in other teams. If a user needs approval and belongs to no team, or their team has no team lead, an admin must handle the approval. See Timesheets for the full approval workflow.

​
Teams in reports

In the Reports view, use the Team filter to show only time entries associated with members of a specific team. This is useful for producing per-team utilisation summaries or checking team-level billable percentages against targets. Admins can filter by any team. Non-admins only see their own entries regardless of team filters.